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Owned and operated by Bastion Outfitters, our team is ready to answer questions about solar kits, water filtration, greenhouses, and more.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment every step of the way to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not meet your expectations, please review our Return Policy page for full details on how to start a return.
Can I exchange a product for a different item?
We are happy to help with exchanges within our return window. Contact our team with your order number and the item you would like instead, and we will walk you through the process.
How do I choose the right solar kit for my home?
The right solar kit depends on your energy goals and available space. Our product pages include detailed specifications and sizing guidance, and our team is always available to help you find the best fit for your setup.
Are your water filtration systems compatible with well water?
Many of our water treatment and filtration systems are designed to work with a variety of water sources, including well water. Check individual product descriptions for compatibility details, or contact us for a personalized recommendation.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Practical Expertise
Our team understands solar kits, water filtration, and backyard homesteading so we can guide you to the right solution.
Reliable Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), backed by our 30-Day Returns.
